Your Feedback
Below are just some of the ways in which the library is using your feedback to create a better library experience.Ìý
Feedback helps us improve and we love all types of feedback. The library collects feedback in a number of ways including focus groups, observational studies, surveys and more.ÌýThe library's largest and most formal feedback mechanism is the client survey that is run every two years.
In the 2017 InSync Client Survey (read the Executive Summary), some of the most important issues to students were a lack of study spaces in peak times, as well as a lack of (working) powerpoints, and there is good news on both issues. The library continues to work to improve Library Search and our Ask Library team is on hand to support both students and staff.Ìý